Contact Us

Contact Us2026-06-09T12:18:58+00:00

Contact the team 

head office

1 Swan Mews, Eastbourne
East Sussex, BN22 8FD

email
call helpline

[Monday to Sunday |  9:00 AM – 6:00 PM]

send a message

Head Office
1 Swan Mews Eastbourne East Sussex BN22 8FD
Jena Healthcare

frequently asked questions

What areas do you cover?2026-06-07T06:45:22+00:00

We provide domiciliary care and supported living services across Eastbourne, Sussex, Kent, Surrey, and Sutton. Our support is flexible, so we can often extend services depending on individual needs and location. Please get in touch to confirm availability in your area.

What types of care do you provide?2026-06-07T06:46:20+00:00

We offer a range of services including personal care, medication support, meal preparation, companionship, dementia care, and 24-hour live-in support. All care is tailored to the individual’s needs and preferences.

How do you create a care plan?2026-06-07T06:47:29+00:00

We begin with a full assessment to understand the individual’s needs, routines, and goals. From there, we create a personalised care plan that is regularly reviewed and adjusted as circumstances change.

Are your carers trained and vetted?2026-06-07T06:48:18+00:00

Yes, all our carers are fully trained, DBS checked, and experienced in delivering high-quality care. We also provide ongoing training to ensure our team maintains the highest standards of support and professionalism.

Can care be increased or reduced if needs change?2026-06-07T06:48:54+00:00

Yes, our services are fully flexible. Care packages can be adjusted at any time to reflect changing needs, whether that means increasing support, reducing visits, or moving to 24-hour care.

Do you offer supported living accommodation?2026-06-07T06:50:07+00:00

Yes, we now offer two supported living accommodation properties in Eastbourne. These provide a safe, comfortable, and supportive environment where individuals can live more independently while still receiving tailored care and day-to-day support from our team.

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